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With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017…
Category Archives: Customer Service
Oct
18
2018
What are garbage disposals designed for? Small amounts of leftover food from your plate such as any small amount of carrot peelings, tomato chunks, and strawberry stems. What should not go down the garbage disposal? Anything that isn’t biodegradable food and/or items like plastic, metal, cigarettes, animal bones, hamburger, cooking oil or grease, eggshells, potato…
Jun
12
2018
Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…
Feb
09
2018
With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25…
Jul
21
2017
Buckingham Companies is proud to announce that almost half of its portfolio is recognized with the Top Rated Award from ApartmentRatings in 2016. For many of the communities, this is their third or more year winning this award. Thanks to each of the community’s residents, they were able to earn this recognition from positive and…
Dec
13
2016
Many of our residents are wrapping up final exams and preparing to head home this holiday break. We wanted to share some tips with everyone in terms of locking up your apartment and avoiding any issues while you are away. Pack up: Don't forget to take with you any items you'll need while you're home…
May
19
2015
Less than 6% of apartment communities nationwide earn this recognition, and that is why we are honored to make the list of “Top Rated” communities on ApartmentRatings.com. At the time the ratings were calculated, the communities had to have a minimum of 10 total reviews, 5 of which had to be written in 2014. We'd…
Apr
13
2015
We partner with Satisfacts Research to survey our customers on their level of satisfaction. For 2014, we were recognized amongst hundreds of management companies nationally with an award for providing Superior Customer Service. This award was given for averaging a 4.01 out of 5 score on all surveys conducted. If you want to learn more…